Monitoring for smoking helps to ensure a comfortable and enjoyable guest experience.
Property Type:
Hotel Management Company
Location:
Massachusetts
Brands:
Marriott, Best Western, and Others
Challenges
- Cleaning and maintenance costs caused by smoking odors and damages
- Delay in identifying smoking violations
- Low fee collection rate from guests who violate the no-smoking policy
Solution
- Monitor the hotel for tobacco smoke and marijuana smoke with FreshAir’s patented sensors
- Receive immediate notification with logged scientific proof of smoking
Results
- Maintained cleaner, safer, healthier rooms for guests
- Improved follow up process for smoking violations
- Increased REVPAR with fewer contested charges
“FreshAir takes all the guessing out of pinpointing which guests are smoking.”
Robins Patel, Principal, JNR Management
